« BackApple Businessapple.comSubmitted by soheilpro 3 hours ago
  • meego an hour ago

    I recently tried setting Apple Business Manager for our ≈20 people SME.

    The first step was "Domain Lock/Capture" which takes over all Apple accounts for a specific domain.

    I've never had a worse experience from Apple.

    The process is buggy, filled with foot-guns and dead ends. It expects huge amounts of work from users who have had their account for more than a few weeks and are expected to remove a lot of their personal data before their account can be migrated (e.g. do you know how to delete all your Health data?). The process is also impossible to cancel.

    Phone support was par for the course, e.g. tickets escalated to the abyss, suggestions to restore workstations to factory settings, etc.

    Be warned.

    • geoffharcourt an hour ago

      The domain lock process was an absolute fiasco at our company. I think this could work if you did this at the time your company launched, but the moment you have employees who have Apple IDs tied to their work email that aren't from the Business Essentials system you are stuck in an impossible-to-mange place.

      There are several cheap MDM solutions for Apple devices that I would rather pay for than be dependent on this. (We've used SimpleMDM and love them.)

      • cocoflunchy an hour ago

        I'm currently in that hellish process too... I don't know how to get out of it. Did you know that your employees will be forbidden from downloading from the App store once you launched that migration? It's a nightmare

    • dfabulich 38 minutes ago

      Strategically, Apple's not setting themselves up for success here by giving Apple Business away for free (with paid per-user storage bumps).

      As a lot of people on this thread have pointed out, Apple's Business Manager needs a lot of improvements. ("Bring your own device" support is terrible, for example. Changing business names requires a perilous migration step. Support reps don't have the tools to fix serious issues.)

      If Apple Business were a real revenue source, if they charged luxury prices for a luxurious business support experience, they could pay for developers to fix their stuff.

      Instead, Apple Business is a free side hustle for Apple, a hobby. But they're proposing to control your entire domain, to Domain Lock all Apple accounts for your domain, to put your businesses's life in their hands, for "free."

      Don't fall for it.

      • sleepybrett 5 minutes ago

        Seems like par for the course for a product launch like this. I'll see where they are in a year.

      • martibravo 2 hours ago

        599$ serviceable MacBooks, easy to use MDM, Cloud, Email and Calendar and flat-fee AppleCare all baked in?

        New businesses under 50 employees are going to eat this up like there's no tomorrow.

        I'd be scared if I was certain Redmond corporation who makes their money on 365 and Intune.

        • rconti 29 minutes ago

          They need to _commit_ to this, and execute, though. This feels very much like yet another half-hearted Apple initiative.

          • selectively 2 hours ago

            Microsoft is a giant enterprise software company that also publishes Candy Crush and Call of Duty.

            Intune and Windows are 'nice to have' but are not the business-business. The business is 365 (which runs on Macs and is worlds better than Apple's office suite + Apple's hosted email is god awful) and Azure.

            • genthree an hour ago

              Apple's office suite is my favorite I've ever used, and it's not close.

              After that, old copies of MSOffice.

              Next-best would be a hodgepodge of the lighter options on Linux and such. Gnumeric, Abiword, that sort of thing. Not great, but at least they're light on resources and easy to use.

              Distantly after that, LibreOffice.

              Then, modern MSOffice in last place.

              The only reason I'd count any of them as "worse" than modern MSOffice is that ~perfect office compatibility and a bulletproof excuse when things go wrong ("I'm also using MSOffice, don't know why your document isn't working") is non-negotiable in any business context.

              [EDIT] Oh I forgot about Google. That's actually the true last-place. Modern MSOffice isn't worse than that. Christ the performance is awful.

              • selectively 31 minutes ago

                I liked the way Pages 09 looked - it was beautiful - but the compatibility wasn't there. Modern Pages is hideous.

                And you hit the nail on the head with the whole 'Office = the document always opens/looks right' thing.

                • chipotle_coyote 3 minutes ago

                  It's not pretty, but both Pages and Numbers are pretty powerful in their modern incarnations. If you actually need Microsoft Office, then you need it, but a lot of people who don't think they could get away with just Apple's freebies probably could.

                  (Disclosure: I write 99% of my stuff in Emacs now, so I'm not going to go that far out on a limb for iWork. It's just that it's the best "Works"-style suite that I've used.)

                • MidnightRider39 an hour ago

                  Crazy how different people experience this.

                  For me it’s completely inverted; Google is top place, then Libreoffice, then MSOffice, then anything by Apple last place.

                  • genthree 39 minutes ago

                    I value performance and stability highly, and Apple's productivity programs are so light I can leave them open in the background and forget they're running for months at a time even on fairly old, weak machines. And I'm not sure I've ever seen any of them crash (I can't say the same about, say, LibreOffice or pretty much any other Linux-associated productivity software). That they're a ton more polished and stable than things like Abiword or Gnumeric, and have most modern features I'd expect (even live collaborative editing) puts them solidly above those other light options.

                    I hate modern MSOffice's UI, plus it's full of slow, heavy webtech which deducts a lot of points from basically anything for me. Google's leaks memory (like most of their software... so do Gmail tabs) and is so slow that it introduces a ton of input latency, which drives me nuts, I hate to type in it, aside from my experience with most of its formatting and editing features being that they're very janky even by the standards of GUI word processors. Both are very heavy on resources, which means they have a huge hurdle to overcome on the feature side before I'd consider them anything but extremely-unpleasant.

                    Old (like... '00s) MSOffice is pretty good because it's not such a resource hog, and the UI used to be really good.

                    • echelon 39 minutes ago

                      That's my exact ranking as well.

                    • sleepybrett 3 minutes ago

                      I used word for windows 2.0 well into the early 2000s. My needs aren't crazy and I don't think word has added a single feature I've cared about since. Pages is my current go-to.

                      • ireadmevs 24 minutes ago

                        And below everything else is the web version of MSOffice. How I hate whenever I’m forced to use that…

                      • martibravo 2 hours ago

                        A lot of new businesses are going the Notion/Google Drive route for docs, tables and knowledge, plus Canva for presentations and more visual work. It's not the majority, but the market is there.

                        • radicaldreamer an hour ago

                          That might be true for tech startups, but many businesses (even "new" ones) go with Microsoft 365 as a default, especially outside of the west coast or NYC.

                          • selectively 32 minutes ago

                            Exactly. 365 gets you perfect compatibility and the 'real tools that professionals use'. Not Google Docs or some weird Apple thing - the tools that always will read the document.

                            • sleepybrett a minute ago

                              If you can navigate the terrible UI enough to find the open button on the proper 'ribbon', that is. The ribbon makeover should have textbooks written about it so we can teach our future UI designers not to make the same mistakes again.

                            • martibravo 32 minutes ago

                              I’m talking about the context I know which is Barcelona companies

                            • martibravo 2 hours ago

                              Plus Pages, Numbers and Keynote are free on Macs, minus the new paid features. I think it's a no brainer for new businesses

                            • codeulike 31 minutes ago

                              Exactly. So many people on hn have no idea how diversified Microsoft is, and have no inkling of what the enterprise market is like

                              • Petersipoi 17 minutes ago

                                On the contrary, nobody here is suggesting Microsoft isn't really diverse. They're suggesting that Apple is going to start to eat into their SMB market.

                                Nobody at Microsoft is saying, "we don't care if Apple chips away at SMB because we have Call of Duty"

                                • selectively 12 minutes ago

                                  Microsoft offers Office for Mac. It's a thing they do. It's the full fledged Office suite. They see a Mac user the same way they see a Windows user - a source of revenue.

                            • bombcar 42 minutes ago

                              $599 per device? Redmond will make more profit the first year selling a 365 subscription than Apple does on the Neo.

                              The real competition is going to come from companies using the $599 Neo + Google Workgroups or whatever they're calling it - now Microsoft is cut out entirely.

                              • nolok 30 minutes ago

                                > The real competition is going to come from companies using the $599 Neo + Google Workgroups or whatever they're calling it - now Microsoft is cut out entirely.

                                The companies doing that are cut in two groups. The one that don't fully plan it and they need to do with complex excel or whatever files here and there and they're still in microsoft's grasp, or those that fully do and move to disposable chromebook.

                              • dangus 29 minutes ago

                                Serviceable != upgradable or long-lasting.

                                So many people are going to get burned by the hypnotism of these Neos. They're going to be gateways into being traded in within 2-3 years to get something with more RAM and storage when their owners find out how much they struggle with basic tasks due to insufficient RAM and storage.

                                If you actually go on Best Buy or Micro Center websites and look at street prices you'll realize that the Neo isn't actually that disruptive.

                                The trackpad is mid. I've tried it. It's mid enough that basically any PC can compete with the trackpad experience. There are multiple $500-800 PCs that are easy recommendations as alternatives, all with 16GB of RAM, all with modular storage.

                                The battery in the Neo is so small that even with the extremely efficient iPhone processor inside, basic Windows laptops can beat the Neo in battery life. Grab a Yoga 7 and you've got double the RAM, 2-in-1 convertible touch screen, and better battery life. Oh yeah, and you get a better OLED panel, too.

                                • Petersipoi 15 minutes ago

                                  $500 for 2-3 years is great. And it will last much longer than that in reality.

                                  It's pretty plain to see that the Neo eats any competitors lunch at that price point. It isn't close.

                                  • dangus 2 minutes ago

                                    The computer is $600. It’s only $500 on the education store. Many Apple customers will not have access. Anyone who walks into a physical Apple Store will have to prove their eduction status.

                                    I am not sure why it’s eating competitors lunch when many very well-regarded competitors are in the price range available at stores.

                                    What’s better about a Neo than a Yoga 7? Same price range.

                                • 999900000999 2 hours ago

                                  *499$ with an EDU discount which definitely means they have margin for business deals.

                                  Revenge of the Mac. Theirs simply no reason for any normal person to buy anything else. The year of Linux is deferred yet again.

                                  • RussianCow an hour ago

                                    > Theirs simply no reason for any normal person to buy anything else.

                                    My wife currently has an old MacBook with 8GB of memory, and she hits the memory limit somewhat regularly just from web browsing and light productivity work. But whether more breathing room in terms of memory is worth almost double the price...

                                    • dhosek 22 minutes ago

                                      Intel or Apple Silicon? The latter manages memory much better.

                                      • alcidesfonseca 44 minutes ago

                                        The next neo might have the SSDs of the current pros, making swapping less problematic.

                                      • martibravo an hour ago

                                        Agreed. I'd love to see what prices companies get for volume purchases. I'm the IT Manager in a small team and if the Neo and this was available last year when we set up MDM/Exchange/SharePoint I would have considered it. Specially on the hardware side, ROI/longevity on an Apple Silicon Macbook is times higher than any given Windows laptop.

                                        • 999900000999 an hour ago

                                          Less stuff to go wrong.

                                          One point of contact for support.

                                          Microsoft isn't going to get it together anytime soon, it's a new dawn.

                                        • dangus 36 minutes ago

                                          I keep shouting from the rooftops the fact that the Neo is really not that disruptive or even necessarily that good of a deal.

                                          Like, have any of you actually looked at street prices at Micro Center or Best Buy recently? In the price range of the higher model Neo you can get a Yoga 7 with an OLED convertible touch screen, 1TB storage, 16GB of RAM, along with a processor with better multicore and iGPU performance (Ryzen 7 AI 350) in a 2-in-1 convertible package that has better battery life doing office tasks.

                                          Yes, the Neo is a cheap machine, with a lot of the exact same cheap machine compromises that are all over the $500-800 laptop market. Not really the best CPU, extremely cut-down battery, missing features, etc.

                                          It even loses keyboard backlighting which is such a standard feature that it might be the only laptop on sale without it.

                                          Losing the haptic trackpad means that the Acer you can buy at Micro Center for $530 with double the RAM and way better I/O (USB4, USB-A 3.0, microSD, and HDMI) has a pretty similar quality of trackpad experience. Yes, I tried both in store, the MacBook Neo's trackpad is really at the same level of all the PC competition.

                                          MacBook Pro/Air Trackpad: 10/10

                                          Best PC haptic trackpads available: 8/10

                                          MacBook Neo trackpad: 7/10

                                          Typical PC mechanical trackpads: 6 or 7/10

                                          Hell, the older generation HP EliteBook 840 G10 that Micro Center sells as a business laptop makes a bunch more sense in a lot of ways. It's also an all-aluminum build thin and light system, comes with more RAM, which is upgradable, has a fingerprint reader, backlit keyboard, etc.

                                          • 999900000999 17 minutes ago

                                            And it comes with Windows.

                                            Back in the normal world people don't use Linux. If you have the funds you can get an M4 Air with 16GB for 800$.

                                            I still have a 8GB M1 air, it's fine for filling out paper work and watching YouTube, which is the extent of what most people do

                                            • selectively 28 minutes ago

                                              The trackpad on the Neo is at the level of a Surface trackpad, which is to say it is worlds better than the typical budget junk you can pick up from Acer.

                                              • dangus 25 minutes ago

                                                I disagree strongly. Again, I tried it in store at the exact same time as trying other laptops.

                                                Yes, it's a little bit better than the alternatives, but, critically, not by much. Not by enough to sway a purchase decision.

                                                It's not better than diving board mechanical trackpads by enough of a margin for most consumers to notice.

                                                Also, macOS over-relies on trackpad gestures. You don't really need them anywhere near as much in Windows or Linux. This is Apple's intention: to try and sell more proprietary trackpads, because they know if their OS was optimized for normal mice consumers would just buy the cheap $20 mice that are better than their $100+ accessories.

                                                The PC industry barely has to adapt to compete with the Neo. I think we'll start seeing that in late 2026 and 2027 when competitors arrive on Apple's doorstep.

                                                • selectively 21 minutes ago

                                                  One of the things is an Acer. The other is a Mac. That sways purchase decisoons - one is a nice thing, the other one is a low end PC.

                                                  I have used countless modern PC devices, including some from Acer. Few PCs have a trackpad of the level of the Neo and none from Acer.

                                                  Your logic with "Apple's intentions" reveals a person who is incapable of decent analysis; macOS relies on gestures a lot because the vast majority of macOS devices are laptops. The desktop market is an after thought because the people keep buying laptops. That's it. There's no conspiracy, just a focus on the devices that the users choose to buy.

                                                  The PC industry has almost no shot of competing with the Neo. You have to spend much more than $1000 to get a nice object that looks and feels nice. Right now, the PC industry is selling Old Navy products when Hermès is the same price. That is a real problem.

                                                  Microsoft is going to be fine. Companies that rely on selling low end devices to consumers are going to suffer.

                                                  • dangus 9 minutes ago

                                                    My point is that Apple is in many ways joining Acer, not bringing their luxury product down to the masses.

                                                    Yes, in many ways they’re bringing a very polished product to the space. But in many other ways, look closely and you’ll see the cut corners.

                                                    Again, I’ve felt the Neo in person. The chassis feels nice, sure. It’s not built to the same level as Apple’s other products, though.

                                                    The bottom plate is not CNCed, it’s a stamped aluminum plate. That means there is variation in the gap along the bottom of the laptop between the man case and the bottom plate that doesn’t exist on the Air or Pro.

                                                    Again, the trackpad is good but is worse than many haptic trackpads offered by PC manufacturers like Lenovo.

                                                    Again, if you think the PC industry has no chance of competing, go to your retailer website and look at street prices. Look at laptop reviews from places like Just Josh Tech on YouTube. PC manufacturers aren’t making trash.

                                                    Acer is actually a great example of a really solid PC. I felt the $530 model Micro Center is selling and it seemed to do the job: thin and light enough, felt sturdy, similar trackpad to the Neo, better specs and I/O. I’d say I only wanted the display to be a little better, though on the plus side it was bigger than the Neo’s cramped 13”.

                                                    This isn’t 2005. There is a misguided assumption to assume that PCs are still trash like they were 10 years ago. They just aren’t.

                                                    One little random bit to point out: there are 100 million Mac users globally as of 2024. There are more than 900 million PC gamers globally.

                                                    So, if I’m a high school student or college student who has money for one computer and I am a member of that group of 900 million PC gamers, I might just go get a last gen Lenovo LOQ with the RTX 4050 or something similar in the current gen from someone like MSI with an RTX 5050.

                                                    I would deal with a chunkier plastickier laptop but it would get similar battery life to the Neo for office tasks and I could actually play games. 16GB RAM. Modular storage. Price is around $700.

                                                    And I’ll be honest, that trackpad ain’t gonna be much worse than the Neo. And I’ll get to keep my backlit keyboard and have some I/O.

                                                    • selectively 6 minutes ago

                                                      You are deeply confused (you do not understand public perception/you do not understand how choosing a ''good pc'' is hard for most people/you don't grasp that a luxury brand versus Acer for the same price is a no brainer for most people, regardless of I/O or whatever) and - frankly - you are not worth discussing anything with. Have a good rest of your day.

                                        • monegator 2 hours ago

                                          Will we be able to change our company details? A couple of years ago we changed the business name, so let's change it in the account for billing and such.

                                          Not possible.

                                          Ok, let's ask support what to do: the only thing we can do is create a new account, get the approval, etc. and then ask for a migration that may or may not be approved and may or may not end succesfully.

                                          In the end we keep receiving the bills in the old name, then change it manually or append a note.

                                          • Marsymars an hour ago

                                            A bit like the awful workflow around developer agreements in App Store Connect. Every few months our CI breaks because Apple has updated one agreement or another and someone has to go pester the executive who's marked as the account owner and has legal authority to sign new agreements to unbreak our CI.

                                            It's also impossible to delegate this authority to anyone other than the account owner, and there's no concept of shared or service accounts, so nobody other than the account owner, with access to their 2FA method is able to do this.

                                            Heaven forbid if the account owner was ever to put their 2FA method as a personal device / phone and then leave the company.

                                            • embedding-shape an hour ago

                                              I guess ultimately it's easier and works better than when you move country and would like to update the country for PSN (PlayStation Network). Sony's advice? Close the old account and open a new one with the correct country, then buy the same stuff again.

                                              • iknowstuff an hour ago

                                                Haha ah of course. It’s not like you ever actually owned them in the first place.

                                              • moduspol 31 minutes ago

                                                I'm called by a name that is not the same as my legal name. I somehow got an Apple Developer account during the first few years of it with my preferred name, but it had my parents' house as the mailing address.

                                                I was essentially told that I could update the mailing address but going through the steps for that process would result in the name on my account being changed to the legal name. And so today, it still has my parents' mailing address. Thankfully they haven't moved.

                                              • SamuelAdams 2 hours ago

                                                So do enterprises still need Jamf [1]? For context, Jamf is one of the most common MDM tools for organizations.

                                                [1]: https://www.jamf.com/

                                                • Someone1234 an hour ago

                                                  Yep. People who have never tried to add Mac support to an existing organization do not realize how freaking expensive it is.

                                                  There are basically two cases. If you use Microsoft, you are often already paying for Entra ID and Intune, then still adding the Apple-side pieces for Mac support: Apple Business Manager and often Jamf or Kandji. If you do not use Microsoft, you are buying the full stack yourself: Okta or JumpCloud for identity, Jamf or Kandji for device management, and Apple Business Manager for enrollment. Apple Business Manager is free, but the rest is not, and the cost adds up fast.

                                                  This means that, in practice, a managed Mac can easily end up costing close to twice as much to support as a Windows device.

                                                  • xbryanx an hour ago

                                                    Totally agree on the hidden costs. We've seen some great value in going with Mosyle for this. Lots cheaper, and it "just works."

                                                    https://mosyle.com/

                                                  • awakeasleep 2 hours ago

                                                    Big yes. Enterprises need support and a relationship with their supplier where their needs can change product direction.

                                                    Jamf will do that. Apple will not.

                                                    • drcongo an hour ago

                                                      Dunno if you've ever had a business relationship with Apple but they're really good on that front. Proactive and helpful, along with always trying to sell you stuff, but proactive and helpful nonetheless.

                                                      • bigyabai an hour ago

                                                        A B2C relationship and a B2B relationship are not the same thing. Apple does well with the B2C pipeline, but they will only surpass Jamf in the B2B department if they play dirty.

                                                        • drcongo an hour ago

                                                          By business relationship I meant B2B. They're excellent.

                                                          • awakeasleep 2 minutes ago

                                                            I have managed multiple relationships with Apple business and the only thing I can think you could possibly be talking about is having a local store reserve devices for you to buy.

                                                            As far as identifying a bug in the software and getting it fixed, or requesting a feature, you run into a brick wall. Taking that feedback from customers is not the Apple way. This is why there is a market for third party MDM companies in the first place.

                                                  • simonw 2 hours ago

                                                    I wonder if this was timed to lineup with the MacBook Neo launch, which makes the idea of equipping your entire company with Mac laptops a lot more compelling from a cost perspective.

                                                    • 10729287 an hour ago

                                                      There’s a grey one. So obviously, it was timed.

                                                    • SunshineTheCat 2 hours ago

                                                      It's kinda crazy it took Apple this long to make this.

                                                      I've worked with two agencies now that used only Macs across the business and had a really fun time signing in to and integrating 58 Google services every time they hired someone new.

                                                      It's possible people may continue to use Google Workspaces in these places, however, the fact that there was never even an Apple option was always wild to me.

                                                      • giobox 2 hours ago

                                                        How does this differ from the existing "Business Essentials" tool? The landing page for each looks like much the same product, at least the MDM stuff does?

                                                        > https://business.apple.com/preview

                                                        > https://www.apple.com/business/essentials/

                                                        • martibravo 2 hours ago

                                                          Email, Calendar and company directory built in, custom domains in emails I think... It's more like a MS365 basic version. Which for most small teams is more than enough

                                                          • workfromspace 2 hours ago

                                                            Maybe also 200 countries included, instead of just the USA?

                                                            • jacobgkau 2 hours ago

                                                              One of the footnotes at the bottom of the page says:

                                                              > Apple Business Essentials, Apple Business Manager, and Apple Business Connect will no longer be available once Apple Business launches.

                                                              So it's a consolidation. They call out Business Connect data as "including claimed locations, place card information, photos, organization information, account details, and more," so that's some of what differs from Business Essentials.

                                                            • bitpush 2 hours ago

                                                              Who will Apple serve? Users, Apple or their partners?

                                                              It has always been Apple > Users > Partners.

                                                              There's a reason why Microsoft is still the king of enterprises. Anybody getting involved with this with Apple will deserve everything thats coming their way

                                                              • NetMageSCW an hour ago

                                                                Thousands in annual savings?

                                                                • bigyabai an hour ago

                                                                  Not on iOS, being locked into the App Store never saved me a dime.

                                                              • zzyzxd an hour ago

                                                                This is interesting to me as the IT support for my family. I have been considering using MDM to provision Wi-Fi credentials and other device configurations. 3rd party solutions are a little bit too much for what I need.

                                                                Apple Business Essentials with AppleCare+ for 3 devices and 200GB iCloud storage is $19.99 per user/mo. That's the same price as AppleCare One alone.

                                                                • alchemist1e9 an hour ago

                                                                  I wanted to use the existing ABE product for exactly that, especially as you can actually lockdown apple devices properly to stop teens from undoing VPN settings etc … however it’s explicitly against their policies to use ABE for personal devices and I’d guess the same for this new iteration of it.

                                                                  • zzyzxd an hour ago

                                                                    You are right. I didn't read the terms. Looks like ABE can only be used by a business entity.

                                                                • georgeburdell 2 hours ago

                                                                  One of the last great consumer companies is going B2B

                                                                  • dagmx 2 hours ago

                                                                    Apple always had a B2B component. This is just the latest attempt to not make it completely subpar.

                                                                    • furyofantares 2 hours ago

                                                                      This sucks. This page makes it clear this is the motivation for "Ads on Maps", as they talk about it prominently here - they are now directly selling the attention of their device consumers to their business customers.

                                                                      I guess they were doing that before in the App Store, which is of course also awful.

                                                                      • Barbing an hour ago

                                                                        Their voice assistant is somewhat opinionated about how it will search the App Store for you

                                                                        https://i.ibb.co/zV8d9gbc/IMG-2177.jpg

                                                                        They dynamically reveal 1-3 results and only show a “see more options in App Store” button when they feel like it.

                                                                    • amelius 2 hours ago

                                                                      They need to go OEM.

                                                                      • nhubbard 31 minutes ago

                                                                        They did it in the 1990s and it failed so hard that it almost took down the company.

                                                                        • amelius 24 minutes ago

                                                                          Why can others do it?

                                                                          • dhosek 18 minutes ago

                                                                            Who has successfully managed this kind of transition? The obvious case is IBM which is now essentially a consulting company and doesn’t sell PCs anymore.

                                                                      • lvspiff 2 hours ago

                                                                        its the only path to go to be able to continue to support their pricing models - they've priced the consumer/pro-sumer out of the market prettymuch and so B2B is the more sustainable paying population.

                                                                        • swiftcoder an hour ago

                                                                          > they've priced the consumer/pro-sumer out of the market prettymuch

                                                                          I'd argue that (the low end of) Apple products are the cheapest they've ever been - the $599 iPhone 17e is below the inflation-adjusted price of the original iPhone, and at $599 the MacBook Neo is the cheapest launch price an Apple laptop has ever listed at (not even adjusting for inflation!)

                                                                          The maximum amount you can spend at the high-end has certainly gone up over time, although the basic MacBook Pro Max config costs roughly the same as it's peer from 10-15 years ago - nobody's forcing folks to shell out for the 128GB of RAM (something that didn't exist on laptops at all till very recently)

                                                                          • kstrauser 2 hours ago

                                                                            The company that just made a $600 Macbook?

                                                                            • bigyabai an hour ago

                                                                              Yes, the phone company that is known for taking home a bronze medal in personal computing for the past 30 years running.

                                                                              Apple knows the score internally, this won't change the world any more than the 12" Retina Macbook did.

                                                                        • Brajeshwar an hour ago

                                                                          > Starting April 14, Apple Business will be available as a free service in the U.S. and 200+ countries and regions to new and existing users of Apple Business Connect, Apple Business Essentials, and Apple Business Manager.

                                                                          Does this mean — Always Free or Introductory Free for now?

                                                                          • martibravo an hour ago

                                                                            I understand it's free to set up the business but iCloud, AppleCare and Email/Calendar storage past the free (I suppose tiny) allowance are paid. As Apple loves, freemium with in-app purchases!

                                                                          • dehrmann 2 hours ago

                                                                            Apple's really late to this.

                                                                            • tencentshill an hour ago

                                                                              They are just combining existing services: Apple Business Essentials, Apple Business Manager, and Apple Business Connect.

                                                                              It's like Microsoft now - put everything under one massive convoluted control panel.

                                                                              • AndrewKemendo 2 hours ago

                                                                                Apple is “late” to everything which is why it’s the leader

                                                                                Being early is the same as being wrong and there’s no business value in costly exploration of new territory at least in the 21st century

                                                                                Name me a single company that is still in business and dominating a market based on being first to market with a new product.

                                                                                • sosodev 2 hours ago

                                                                                  TSMC. They dominate the semiconductor market because they're consistently first to market with the world's most advanced chip fabrication.

                                                                                  • ceejayoz 2 hours ago

                                                                                    But they're an example of the same phenomeon; they were founded in 1987, long after chip fabrication was a thing. They just did it right.

                                                                                    • sosodev an hour ago

                                                                                      I think it's hard to know where to draw the line between derivative product and something unique. If we follow your logic that TSMC hasn't done anything new, then aren't all computer manufacturers just rehashing the ENIAC or whatever? Is a Tesla just a better model T? No, arguably we would say that these products are new to market because they've integrated new technologies in unique ways and often expended massive capital on R&D to do so. TSMC is no different.

                                                                                      • bigyabai an hour ago

                                                                                        They took extreme risks on EUV lithography and accumulated market share by being the first to shrink nodes.

                                                                                      • AndrewKemendo an hour ago

                                                                                        Absolutely not TSMC was and has always been a pure play “execution” of chip foundry, based on the government of Taiwan taking financial bets on a growing chip market.

                                                                                        In no way was TSMC the first to market for chips or chip production or even any major chip fab product at its outset.

                                                                                        In fact they did exactly the Apple model and took what TI was doing and used government money to scale it. I don’t know a single unique product from TSMC

                                                                                        If anything Texas Instruments (which is I grew up around in Houston) could be considered actually building a good product from scratch, look at them now…

                                                                                      • jackdh an hour ago

                                                                                        Depending on how you define "new" but there are certainly examples of this, Spotify is the first to come to mind, AWS could be another.

                                                                                        • bitpush 2 hours ago

                                                                                          Vision Pro.

                                                                                          • d-us-vb 2 hours ago

                                                                                            A costly gamble for tech they really wanted that wasn't mature yet.

                                                                                            • NetMageSCW an hour ago

                                                                                              They were still late, just not late enough.

                                                                                              • layer8 36 minutes ago

                                                                                                Dominating the market??

                                                                                                • unshavedyak an hour ago

                                                                                                  Honestly seems like a supportive argument. Yea, your amendment clearly shows Apple isn't always right/late, but Vision Pro is an example of them being early and how far they miss when they're early hah.

                                                                                                  (I don't have a side in this discussion)

                                                                                                  • acdha an hour ago

                                                                                                    And I’d add that like AI, there was clearly a conflict inside Apple between people who wanted to be in the game and the people who correctly recognized that it wasn’t yet where most consumers wanted.

                                                                                                    • bigyabai an hour ago

                                                                                                      Like AI, the Vision Pro would have been a better product if Apple told the detractors to shut up and ship out. NPUs and AR are not going to sway consumers or compete for market share.

                                                                                                      Nevermind the godawful Liquid Glass UX they cooked up and imposed on everyone else...

                                                                                                  • AndrewKemendo an hour ago

                                                                                                    Vision Pro failed

                                                                                                    Apple fails at every novel thing they try and crushes it at every thing they copy

                                                                                                    • acdha an hour ago

                                                                                                      That doesn’t fit: Apple’s been experimenting with VR since the 90s and Vision Pro was hardly novel–well executed, but not novel. I think it’s more complex where you have to think about the products executives and Wall Street analysts want to exist providing pressure against the “is it good enough to buy?” response.

                                                                                                      • JoelMcCracken an hour ago

                                                                                                        The iPhone was revolutionary. There really was nothing like it at the time. The closest thing (the PDA) was _nothing_ like it.

                                                                                                        • spogbiper 22 minutes ago

                                                                                                          there were tons of smartphones on the market prior to the iphone. i used several of them. mostly windows mobile devices that required a stylus or keypad for input. they had apps stores, web browsers, email, etc. copy and paste, which the iphone lacked at release. from a functionality stance there were many options very much like the iphone available. the interface on the iphone was nicer for most things, and it had a nicer web browser. not a different world of functionality at all, just a bit nicer overall but also with some big trade offs.

                                                                                                        • NetMageSCW an hour ago

                                                                                                          Apple Watch.

                                                                                                          • AndrewKemendo an hour ago

                                                                                                            There were literally thousands of smart watches that were launched prior to the Apple Watch

                                                                                                            Garmin anyone?

                                                                                                            I think Timex and Casio even had ones in the 90s

                                                                                                      • valzam an hour ago

                                                                                                        Ok but "Business Email" wasn't exactly invented yesterday...

                                                                                                        • AndrewKemendo 42 minutes ago

                                                                                                          Which is my point. They did basically nothing new internally and will be able to capture what...10-20% of overall business suite market?

                                                                                                          That’s genius

                                                                                                    • Hexigonz 6 minutes ago

                                                                                                      Hard pass on ads in apple maps. Their navigation was already pretty terrible, this was the reminder I needed to download something else

                                                                                                      • jryio an hour ago

                                                                                                        When Apple vertically integrates it works for them. All the way from the cloud to the OS to the hardware. Pretty sure this will beat out tools like JAMF on user privacy alone by running trusted MDM adjacent tools in kernel space.

                                                                                                        Yes sure you can use a different tool for any of these, defaults dominate for the same reason Google pays ~15 billion to be the default search engine on iPhones.

                                                                                                        • ark4n 29 minutes ago

                                                                                                          Feels like yet another distraction. I personally believe Apple would benefit from a renewed focus. Product lines are growing, software too, software qualify is not doing well... this is the same pattern that got Apple into a mess before Jobs returned. Sure, things are not exactly the same but it feels like time is echoing here.

                                                                                                          I am sure "BUT BUSINESS AND MONEY" is the answer but that feels like a cop out in this case.

                                                                                                          • alexchapman an hour ago

                                                                                                            Wow, Apple's finally competing with Google and Microsoft, I can see businesses adopting this everywhere lol, then again Idk as a lot of companies are already in Google and Microsoft's ecosystem.

                                                                                                            • bouk 2 hours ago

                                                                                                              Hopefully some actual competition against GSuite (or whatever it's called these days)

                                                                                                              • minimaxir an hour ago

                                                                                                                It is very funny that a business-oriented product does not highlight Apple's business productivity software in iWork (Pages/Numbers/Keynote).

                                                                                                                • steve1977 a few seconds ago

                                                                                                                  I thought that's now considered creator productivity software.

                                                                                                                • throwaw12 2 hours ago

                                                                                                                  I assume this is a SaaS by Apple which covers some parts of Workday and Google suite for the beginning

                                                                                                                  They're basically planning to enter the market where Microsoft has dominant position.

                                                                                                                  • Nevermark an hour ago

                                                                                                                    Machines spec’d and priced for education? Support for businesses?

                                                                                                                    I remember this!

                                                                                                                    • AlotOfReading 2 hours ago

                                                                                                                      I occasionally trial complete switches to Apple services to see if they're viable as Google alternatives. This weekend was Apple maps and it's finally met my standard of "usable", though not quite "good". One of the places it beat Google maps was the lack of integrated advertising places, which have enshittified the latter.

                                                                                                                      I'm glad Apple announced their own plans to enshittify before I got my hopes up.

                                                                                                                      • Barbing an hour ago

                                                                                                                        Such a huge bummer.

                                                                                                                        Hey, Big Ad Tech, come try enshitify my Rand McNally.

                                                                                                                      • creantum an hour ago

                                                                                                                        I had to look at my calendar to be sure it wasn’t 2001

                                                                                                                        • 2OEH8eoCRo0 an hour ago

                                                                                                                          Incredible. What is this? Actual competition? I don't believe my eyes. Is Apple search next?

                                                                                                                          • jwlake an hour ago

                                                                                                                            A non-terrible MDM that actually works would be really nice. The rest I doubt they get much traction on. Gmail is too easy, Google docs and sheets if you don't need Microsoft is also way better than Apple's free apps.

                                                                                                                            • rjrjrjrj 31 minutes ago

                                                                                                                              Is it possible to make a non-terrible MDM?

                                                                                                                              Not a particular area of expertise for me, but the times I've had to deal with it just seemed like an inherently complex and messy problem.

                                                                                                                            • zb3 an hour ago

                                                                                                                              So will Apple users be able disable these ads in maps?

                                                                                                                              • cdrnsf an hour ago

                                                                                                                                I would expect, much like the App Store, they will not. Their maps will give you directions to navigate the enshittification curve.

                                                                                                                              • wereHamster an hour ago

                                                                                                                                business.apple.com doesn't work in Firefox, it redirects you to https://business.apple.com/abm_unsupported_browser?reason=Br...

                                                                                                                                Fuck you Apple.